80.00 Euro € Biete Buch World Class Telecommunications Service Development Ellen Ward ISBN 9 780890 069226 Wien

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Bücher - Zeitschriften Published date: 09/11/2012 Modified date: 09/11/2012
  • Land: Austria
  • Region: Wien
  • Stadt: Wien

Book World Class Telecommunications Service Development

Ellen Ward

ISBN 9 780890 069226

1997

Take an inside look at the underlying processes behind telecommunications service development, learn how to build a successful service within your organization, and better organize and manage the service delivery effort with this practical new guide. Written by a seasoned telecommunications expert with two decades of professional experience, this book identifies and describes the two elements that make up any new telecommunications product -- the network service, and the service delivery processes. This book shows how both of these elements must work, and work together, before a service can be considered "ready-for market."

Whether you're at the engineering, executive, marketing, or managerial level in the communications industry, you'll appreciate the book's clear, easy-to-read style as it discusses the unique challenges involved in providing telecom services in today's volatile market. World-Class Telecommunications Service Development not only examines what's involved in actually constructing a product at the network service and the service delivery levels, it also examines what's involved inside the organization to manage a complex development project successfully. Each of the six phases that make up the typical product development cycle are described and analyzed. along with the organizational and teaming issues that determine a successful project.

Organized in seven complete sections, World Class Telecommunications Service Development successfully blends both the practitioner and the managerial levels views into a single volume. This timely and critically important new book from Artech House answers the question of what it means to be a "world-class" service provider in today's dynamic environment.

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